Work Experience

Business Operation

• Collaborated with pharmaceutical representatives and territory managers to negotiate contracts.
• Sourced and procured quality products from vendors and marketplaces to meet business needs.
• Managed daily outlet operations while implementing promotional strategies to increase customer engagement and sales.
• Analysed market trends to identify growth opportunities and designed targeted strategies to improve revenue and profitability.
• Managed customer relationships by resolving issues, understanding client needs, and ensuring transparent transactions through digital billing systems.

Sales and Marketing Executive

• Identified new business opportunities and acquired clients for ERP software sales.
• Assisted in developing and executing sales strategies with the marketing team to create effective sales campaigns.
• Delivered tailored product demonstrations, addressing client-specific needs to influence decision- makers.

Project Consultant

• Modernized sales operations by implementing a software-based solution across three business locations to enhance efficiency, accuracy, and customer service, including integration of POS slips for customer payment transactions.
• ncorporated B2B sales features into the software to simplify wholesale transactions and improve business processes.
• Supported in efficient inventory management and optimize product delivery.

Intern, Human Resource Automation

• Worked on the implementation project of HRMS ERP software for BRAC's affiliated countries.
• Coordinated cross-country data collection and reporting on ERP orientation eligibility and session tracking for new employees across BI operations in Africa and Asia (Myanmar, Liberia, Tanzania, Rwanda, Uganda, and Kenya).
• Monitored monthly attendance, ensuring all countries entered weekly data and providing weekly findings reports.
• Contributed to developing the HRMS user manual, maintained training session records, edited session videos, and distributed materials to BRAC employees as needed.